each action of how was respectful, professional, and effective. wanting ahead to the drop in my electrical Monthly bill and to understanding my carbon footprint is more compact than it had been ahead of. many thanks for excellent support. read much more
PlugPV photo voltaic was undoubtedly the appropriate choice for us. Crystal obvious conversation, outstanding assistance, and an impeccable set up. I are not able to propose them remarkably enough. Senior Strength Consultant Christian Fitzgerald was affected person with all of my queries, apparent and direct along with his solutions, and checked in with me every single action of the best way.
photo voltaic Panel set up I 1st met the salesman (Nick Azadian) from Plug PV for the duration of August 2022. at the moment, I was currently thinking about a solar panel installation on my roof. My response to Nick was I want good black panels; 400 watts Just about every, panel existence 25 years and it would not be set up till April 2023. Nick’s response; not a problem. My forty decades’ working experience was from the making trades, web site Procedure, amenities engineering, and maintenance of a giant industrial web page. As Nick and I started speaking about my anticipations I informed him I was anal-retentive plus the set up (wiring) can be thoroughly concealed. I desired each of the wiring to enter into my attic, they might use an existing chase (two” PVC conduit) from my attic to the basement where my electric panel is here located.
base Line Up entrance, invest in photo voltaic Panels from another corporation which will sell, install, and repair the technique when one thing goes Erroneous. PlugPV's customer service fell really in need of their shopper's expectations when relating to servicing a method malfunction. many no-displays and no callbacks (or late callbacks) involve me to contact back for the right services to my program, then remind them a lot of periods who I'm and why I need them. PlugPV won't treatment if their shoppers purchase the panels and An electrical Monthly bill or act urgently to get a technician for their residence and make it appropriate. Their aim is provide and put in not fostering customer interactions. In April 2023, we been given a Invoice ($40) for electricity – no major deal. It takes place yearly, then our credits catch up, and we owe absolutely nothing. In might 2023, we gained Yet another bill ($one hundred twenty) for electric power – a little something needed to be Erroneous; Monday, I went to phone PlugPV, and they identified as me anything was Erroneous Using the system and that they would mail a person out to repair it. On 5 June 2023, we spoke and will not reach our household for three weeks; a 28 June appointment is scheduled. 28 June 2023, not one person displays, nobody calls. 30 June 2023, I named their customer service, and PlugPV mentioned they did not have the appropriate element, so they didn't appear. I realize that; no must squander everyone's time, but not contacting to inform their purchaser to tell them, this is extremely off. They stated they couldn't be again for another three weeks; once again, three much more months in peak production time, and PlugPV puts me off once more. I ask them to program me instantly, and I wish to talk to their supervisor. In July 2023, we gained A different Monthly bill ($220) for electric power – I are already checking the technique now, and we aren't and have not been developing enough electrical power to deal with our electric bill (considering that April). 5 July 2023, I talk to A.J., the customer support manager; he can have a person at the house on Friday; excellent, now we are acquiring somewhere. seven July 2023, the PlugPV technician will come as scheduled and operates the road to get again up the monitoring; when operating diagnostics, you'll find other error codes. an individual will contact tomorrow to have me a follow-up appointment.
A score we give a photo voltaic organization away from one hundred depending on 0 requirements that our SolarReviews industry specialists imagine are the best requirements to separate very good and poor photo voltaic firms. Elite
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Martha helps make me really feel like I'm Portion of her household and i believe in what she tells me. This is certainly my second critique for her and i am telling PLUGPV that they ought to clone below due to the fact she's that great. thanks MARTHA DAHL
If there was an selection for no stars that’s what I'd give. Yay for photo voltaic but keep away from this enterprise for sure in the event you price your own home and like it intact and undamaged. The income dude was sweet as pie, every single matter appeared seamless. He was overly valuable and accommodating. in the event the things strike the fan he went MIA. The customer service leaves more than a good deal being preferred. 1st 12 months the solar was on my house I'd no clue the amount of I built vs the amount of I banked vs exactly how much I made use of given that the app by no means worked despite a number of texts, cellular phone phone calls and emails don't just to my income rep nevertheless the provider Division too. Now Permit’s move ahead to the fact that the roofer they employed was fewer than professional, roamed all around my home complaining to me about every one of the plywood he required to use and I discovered nails along with other particles in my garden all summer time.
quick forward 6 months if the mold begun escalating in my partitions from the inadequate workmanship and leaking roof which was documented by three distinct pros who came to evaluate the injury but vehemently denied by Plug PV. they'd had to own their fellas arrive at my home twice in advance of they acknowledged there even was a leak and at that only did due to the fact I had a reliable roofer listed here to point out them hurt they might not deny. And they still refuse to get accountability for something. Their administration crew bold confronted lied to me, threw the roofer they employed underneath the bus (later on uncovered he wasn’t even a real roofer) and are trying to punt all The prices for repairs back again to me Whilst they GC the complete undertaking. They are sneaky and underhanded. No integrity in any respect with this organization. operate and run rapid.
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finding photo voltaic panels wasn't on my to try and do list, nevertheless, meeting Cam from PlugPV assisted me realize the benefits and price savings. the corporate took treatment of almost everything and was incredibly responsive and supportive
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Atenção: Nosso suporte está disponível das 9h às 18h. Se precisar de ajuda para instalar o application, estaremos prontos para responder nesse horário.
The instalation crew was helpful, Experienced and efficient. every single issue we had alongside the procedure was dealt with in a reasonable time period. The instalation crew was Expert and successful along with helpful. Our new procedure now appears to be undertaking very good. We could not be much more pleased with The entire job. Andy
from your very start off, dealing with Matthew Gaudin (Solar expert) has been a satisfaction. He discussed everything intimately and assisted me with just about every stage of the procedure making it really easy. usually accessible to answer every query I'd.
From inquiry to completion, the procedure for obtaining solar Electrical power was straightforward with PlugPv. The workforce was clear about the process and very well timed of their interaction with me through Each and every phase. The staff was incredibly hands on With all the venture and took the anxiety outside of the complete system.
I extremely advise PlugTv Should you be considering likely photo voltaic. From the First phone phone calls with Matt Gaudin and him guiding me through the applications and paperwork, With him answering all of my questions Regardless of how modest. (he was really affected person with me) He guided me through the overall practical experience.
The developer, CDNTV Tecnologia LTDA, indicated that the application’s privateness methods may possibly involve managing of data as described beneath. For more info, begin to see the developer’s privateness plan.
17 July 2023, No callback, no appointment; I contact again and check with anyone, discuss to another customer service consultant who says I've an appointment on 31 July 2023. no-one ever instructed me; I called to see what PlugPV features beneath guarantee mainly because of the procedure becoming down for so extensive (April partial month by way of now July); In the event the method creates, They might reimburse, give or consider 10%, Okay hopefully, we can make this suitable (Mistaken). 24 July 2023, talk to A.J., who may have no idea who I am; they will get somebody available on 31 July 2023, and he asked me to mail him all my payments to determine just what the under-production seems like. 26 July 2023, I send out him all the electrical costs along with a spreadsheet that shows a 6720 kWh deficit from previous yr to this year. 31 July 2023, not one person displays, no-one calls, and no reaction to the e-mail I despatched them. On 1 August 2023, I termed A.J. back; he continue to did not know who I had been; he would attempt and acquire anyone there asap, and he did; later on that day, they received a technician there and replaced the faulty part. He also states he can get to the e-mail I sent and also have a response by the top of the working day or tomorrow. two August 2023, no data back again on the e-mail I sent. 3 August 2023, A.J. responds and claims because my method generates well the several years in advance of, anything equals out, and there's nothing they may do for me, it's possible in July of 2024 if we below make they could potentially try to ensure it is proper. I called A.J. back – 4 months of your method underproducing, three months of paying both of those photo voltaic bank loan to the panels and an electric Monthly bill ($380, additionally this month's Invoice, perhaps some in September), the extra worry for two no-calls, no shows, two appointments, a dozen calls to them, and 6 months of delays because of their power to reach my property they usually brush us off. they may have not monitored our method for more than a calendar year; it is actually four yrs outdated. When every thing goes as it is actually designed to, the technique will work wonderful; nonetheless, it is actually apparent that PlugPV’s response to some thing heading wrong is insufficient. I'm pretty reasonable; if PlugPV experienced the system fixed in a week, we would've been satisfied with every little thing. If I'd felt just like a valued shopper at any position through this method, I would not be scripting this. Solar is worth it; find another corporation to try and do small business with.
it had been an awesome expertise working with Matthew. Also wish to say the install crew was pleasurable and well-informed and did an excellent occupation. And distinctive, challenge manager, was also helpful and held me up to date with what was taking place with the job. This an incredible firm! browse far more
My spouse And that i are certainly pleased with the installation of our Photograph voltaic technique and really satisfied with our practical experience with PlugPV. Jarred, the product sales rep did a terrific work creating a program for our requires and Wendy was a great challenge supervisor.
the procedure went efficiently. The set up was trouble absolutely free. PlugPV does each individual Element of the process. No subcontracting. just one group. We are excited to look at our meter run in reverse and also to make the most of the sun to produce energy. With our chaotic life this task appeared much too time-consuming. PlugPV made it surprisingly easy. In case you have been considering solar I remarkably recommend you reach out to loaded and PlugPV.
Felix(the project manager) who known as or emailed me to update me as a result of each and every stage of the process(although I used to be just thinking about the install, he termed to update me) And Crew one, was super rapidly and successful with their install. They ended up incredibly proficient and answered all of my queries. This corporation is number 1 in my book. I wish I'd done this faster. They can be awesome!!
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